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Shipping Policy
IF THE DELIVERY IS LOST OR SEIZED, WE WILL COVER THE COSTS OF RESHIPMENT
At newcenturywatchshop, we are dedicated to providing exceptional service, including fast and reliable shipping.
Our shipping policy ensures that your order is processed, shipped, and delivered to you as quickly and securely as possible.
Shipping Details
When placing your order, please ensure that you provide accurate and complete shipping details. We are not responsible for any reshipment costs or delays caused by incorrect shipping information. In the event of a package seizure, we require proof of seizure before sending out a replacement watch.
Customs Duties and Import Fees
Customers are responsible for any customs duties or import fees associated with their orders. We label all our packages as low-value “Gifts” to minimize the chances of incurring import taxes.
Shipping Time
We use trusted international carriers to ship all products directly from our Hong Kong warehouse. The processing time for orders is typically 3-6 business days, and shipping may take 15-20 business days, depending on your location and the carrier’s shipping zone. Some items may have longer processing times due to high order volumes.
Tracking Information
Once your order is fulfilled, we will provide you with a tracking number via email and SMS. It may take up to five days for your tracking information to appear on the carrier's website. Please note that clearance delays may occur in specific countries, which can affect delivery times.
Shipping Costs
Shipping costs are calculated at checkout and vary depending on the carrier and global shipping zones. Our goal is to provide our customers with the most competitive shipping rates.
At newcenturywatchshop, we strive to ensure your shopping experience is smooth and hassle-free. If you have any questions or concerns about your order’s shipping, please don’t hesitate to contact us for assistance.